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sally.huang@pimaxvr.com

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Fwd: 4 Base Stations - Please ship ASAP (#20428)

作者
David Pozniak
- 2020年02月14日 20时29分43秒
Sally, maybe my requests in my below e-mails is going unheard without your e-mail on the list. Can you help?

---------- Forwarded message ---------
From: David Pozniak <pozniakdp@gmail.com>
Date: Fri, Feb 14, 2020 at 12:26 PM
Subject: Re: 4 Base Stations - Please ship ASAP (#20428)
To: Pimax Innovation, Inc. -CNY 订单支持 <order@pimaxvr.com>


Is there a reason why I am not getting any response? 
I have been very civil and understanding of Pimax, but I feel that I am being ignored. Please help with my requests.

On Tue, Feb 11, 2020 at 9:05 PM David Pozniak <pozniakdp@gmail.com> wrote:
Hi Sally, I am just repeating my previous e-mail, its been 3 weeks and I have not had a response. I understand there was the Chinese New Year and the Coronavirus. However, some communication would be helpful. I absolutely wish the best heath for the Pimax team and their families!

As you proposed in your previous e-mail...
I would like to get the $100 credit for 8k to 5k+, $70 credit for the 10m cable, and $119.95 credit for the standard MAS into my account on Pimax store (pozniakdp@gmail.com, David Pozniak). 
I will then pre-order the deluxe MAS and use the remaining credit to pay for any additional shipping. 

Any addition info on when the four base stations will ship to me would also be appreciated.

Thank you,
David 

On Thu, Jan 30, 2020 at 8:24 PM David Pozniak <pozniakdp@gmail.com> wrote:

Hi Sally, Can you please update me regarding my previous e-mail. I logged onto the Pimax store front and do not yet have the credit on my account ($289.95 US).

Its also the end of Jan 2020 and I still do not have my four base stations.

Please help me.

Thank you,

David

On 1/20/2020 8:47 AM, David Pozniak wrote:
Hi Sally, Thank you for your clear response. 

I would like to get the $100 credit for 8k to 5k+, $70 credit for the 10m cable, and $119.95 credit for the standard MAS into my account on Pimax store (pozniakdp@gmail.com, David Pozniak). 
I will then pre-order the deluxe MAS and use the remaining credit to pay for any additional shipping. 

Any addition info on when the four base stations will ship to me would also be appreciated.

Thank you,
David 

On Sun, Jan 19, 2020 at 11:55 PM sally.huang <sally.huang@pimaxvr.com> wrote:

Hi David,

1.Your backer number is 71,you backed [Early Bird] First 8K Full Package Ever and switch to 5K Plus,so you can join Plan A or get a $100 credit.
2.You add two Base Stations($160)  and a 10 m Cable($70),so we'll send you four base stations and a 10m cable.
About base stations,if you like,we will send the base stations for you first when they're ready.
About 10 m cable,we will try our best to deliver the 10-meter cable, but the delivery time is still uncertain.
We can replace it with a 3-meter cable or $70 credit for you.
3.About MAS,you will get a Standard audio version,if you want to get it first,we will apply a $119.95 coupon for you,you can purchase through Pimax store.
4.The base station and Standard audio head strap may be shipped separately,so there may be extra shipping charges.
5.We will start shipment according to the order confirmation date.
Please contact us with any question,we are always happy to help.

Best regards
Sally


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